
SA Home Loans
Digital Platform Design
Overview
South Africa’s first fully automated home loan, platform designed and delivered across distributed teams during full remote lockdown.
Finance & Insurance
• 2020 - 2021



THE BRIEF
SA Home Loans set out to build a fully automated digital platform, enabling customers to apply for and manage a home loan entirely online.
The work required a cohesive design system, clear user flows, and consistent decision-making across a complex, multi-step financial process.

MY ROLE
Lead designer on the SA Home Loans account. For this website re-build I was responsible for:
A complete product design system built from the ground up — supporting a high-friction financial journey and translating it into a structured, usable digital experience.
Creative output was coordinated across Durban, Cape Town, and India, maintaining alignment across time zones throughout delivery.
THE WORK
A complete product design system built from the ground up — supporting a high-friction financial journey and translating it into a structured, usable digital experience.
Creative output was coordinated across Durban, Cape Town, and India, maintaining alignment across time zones throughout delivery.
in summary